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UK Smartphone Users Not Keen On Using Digital Wallet, Mintel Study Shows

April 1, 2016: 12:00 AM EST
In the UK, 12 percent of smartphone users have enrolled in a digital wallet service and only 7 percent actually use the service, according to Mintel. Data from the marketing research firm revealed 55 percent are not signed up and would not be interested in using the service. Also, 75 percent of smartphone owners said they have concerns about fraudulent transactions if their device was lost or stolen. More significantly, 57 percent of smartphone owners said they do not trust digital wallet service providers to store their financial data securely.
"Digital Wallets Short On Change: Just 7% Of Smartphone Owners Use The Service", Mintel, April 01, 2016, © Mintel Group Ltd.
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