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Amazon Working To Iron Out Kinks In Its Cashierless Store Model

March 27, 2017: 12:00 AM EST
Technical glitches are delaying the debut of Amazon.com’s cashierless brick-and-mortar convenience store, Amazon Go,scheduled to open at the end of April in Seattle. The innovative store automatically charges customers when they exit.  No cash registers are used. The delay spotlights the difficulties the online retailer is experiencing as it implements a strategy to broaden its retail influence, especially in food sales. Observers say the cashierless technology works perfectly as long as there are 20 or fewer customers in the store. It also has a problem tracking items once they leave the store shelf. [ Image credit: © Amazon.com  ]
Laura Stevens, "Amazon Delays Opening of Cashierless Store to Work Out Kinks", The Wall Street Journal, March 27, 2017, © Dow Jones & Company, Inc.
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