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Subject:
E-TAIL360
Period: March 15, 2014 to April 15, 2014
Geographies:
Worldwide
Categories:
Comment & Opinion or Companies, Organizations or Consumers or Controversies & Disputes or Deals, M&A, JVs, Licensing or Earnings Release or Finance, Economics, Tax or Innovation & New Ideas or Legal, Legislation, Regulation, Policy or Market News or Marketing & Advertising or Other or People & Personalities or Press Release or Products & Brands or Research, Studies, Advice or Supply Chain or Trends
Contents
 

Tom Ford Launches Online Retail Store

Fashion and cosmetics retailer Tom Ford launched its online store, allowing its loyal customers to buy products, such as the Shanghai Lily Private Blend perfume, directly from the manufacturer. Featuring the kind of photography the company has been known for, the online store includes a feature allowing shoppers to zoom in on products, such as eye shadows and blushes, making it easy to choose products. Also, by hovering their computer mice or cursors over some colors, shoppers can see sexy GIF, such as that of a woman biting her lip. The website also offers content, which includes news and updates about the company’s various brands.

"Tom Ford Launches E-Commerce", Elle, March 25, 2014

Online Retailers In China Close Stores Selling Brand-Name Cosmetic Knockoffs

In response to customer complaints and a Chinese television report, Amazon China and online retailer China Dangdang have closed online stores purportedly selling fake brand-name skincare products. Dangdang shut two stores and refunded customer payments unconditionally.  Amazon said it had closed the stores in February after receiving complaints from customers. The fake products were knockoffs of L'Oréal and Estée Lauder cosmetics that were priced far lower than the real things. A representative of one of the closed stores admitted that the knockoffs came from a wholesale market in Beijing.

"Amazon, Dangdang shut down online stores selling fake skincare products", Global Times, March 20, 2014

 
Companies, Organizations  

Costco Launches International Ecommerce Site Developed By Reply And Hybris Software

Retailer Costco Wholesale Corporation launched its international ecommerce website, Costco.com.mx, developed by digital media-based enterprise solutions provider Reply and SAP company hybris software. Reponsible for deploying Costco’s first ecommerce platform in the UK in 2012, Reply partnered with hybris software to build the international site using the blueprint from the UK site. Fully integrated with Costco’s warehouse management system, which runs Reply’s in-house software-as-a-service technology WMS SideUp Reply, the ecommerce site lets the retailer manage orders and monitor stock levels efficiently and reliably.

"Costco selects Reply and hybris to implement its new international ecommerce site", Reply.eu, April 02, 2014

Supermarkets In China Lose Market Share To Online Retailers

Supermarkets in China are facing growing competition from online retailers for their business, according to a report by the Communist Party-managed “Beijing Youth Daily” newspaper. According to the report, e-commerce has changed Chinese consumers’ buying behavior, adversely affecting traditional retailers’ business, with at least 80 percent of supermarkets and other retailers reporting higher management costs and declining gross margins. Since 2012, foreign-owned retailers, such as Wal-Mart, Carrefour, and Tesco, have seen sales slowdown, forcing them to close some of their stores. These companies have focused on selling refrigerated and frozen products, which attract customers and offer higher gross margins; however, online retailers are also seeking to expand their presence in this segment.

"Supermarkets fighting losing battle with China's e-commerce", WantChinaTimes.com, March 18, 2014

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